Preparing Supervisors to Teach Targeted Behaviors
The Client Need
"We needed a program for Frontline Supervisors (FLS) of manufacturing companies - as well as a parallel learning solution for Site Leaders & Ops Excellence coaches (SL) – to teach them how to deliver the FLS solution to their teams while also modeling the intended behaviors."
- Fortune 100 Firm
The Design
Two-day workshop that immerses Frontline Supervisors (FLS) of manufacturing companies and Site Leaders & Ops Excellence coaches (SL) in a rich story where they have to own the change around using Lean Operations best practices to drive performance against organizational KPIs.
Audience: Frontline supervisors; site leaders; ops excellence coaches
Skills in Focus: Analyzing KPIs; assessing team performance issues; conducting effective huddles; change management
Features: Live, in person; case study
The Details
Participants engage and share through several jigsaw activities where:
The group is split into teams and each team is assigned a topic to master.
Teams go into breakouts where they work together to learn their material.
The group reconvenes and all teams give a teach-back to the full group.
Participants complete a survey to indicate their level of comfort with taking ownership of the materials, delivering the materials, and promoting change within their organization.
A workbook provides participants a place to log areas of improvement and notes on key ideas and information shared.
