Cross-Functional Awareness
The Client Need
“It’s important that each cyber risk service group connect with each other and understand how we can work together to support our clients. We believe this starts with deepening awareness around the impact each group can have within the industry and the individual services each group provides to make that impact. In the end, we should be able to recognize the clues that a client needs our cross-functional services for complete alignment.”
- Cyber Services Firm
The Design
Set of 10 60–90-minute vILTs for all personnel in the Cyber Risk practice. Each session focuses on a different sub-offering, defining and describing the service offerings, industry impact, and cross-functional issue spotting. The trainings also are recorded for later viewing.
Audience: Associates, Consultants, Senior Consultants, Managers
Skills in Focus: Cross-functional awareness; communication; issue spotting
Features: vILT; on-demand digital content; case studies; scenario-based learning
The Details
Fictionalized case studies engage the audience in stories based on real experiences to exhibit beneficial impact for clients.
Immersive scenario-based questions require learners to apply what they learned.
PowerPoint animations highlight issue-spotting clues.
Q&A prompts provide the top questions commonly asked about the service group to ensure lively conversation and highlight important takeaways.
