Connecting Teams with New Hires
The Client Need
"We had existing onboarding pages within our company’s digital platform whose target audience was newly-hired recent graduates. I wanted to refresh these pages with evergreen content that would be useful for any new hire and require less time to maintain. We also needed to ensure that content is up-to-date, accurate, and relevant. Finally, I wanted a recommendation on how to redesign the pages to increase learner engagement and attract feedback from participants."
- Software Company
The Design
Self-paced, digital pages focused on a 30,000-foot view of 12 teams across the company that inform new hires about each team’s main objectives and how to get involved with those teams, as well as a recommendation for a future redesign to increase engagement and attract feedback from participants.
Audience: All new hires
Skills in Focus: Awareness of teams within the company; motivation to get involved; communication; teamwork; resourcefulness
Features: Self-paced, on-demand digital content
The Details
Participants access the pages and work asynchronously, reading content and watching videos at the own pace.
Linked resources to deeper dives on various topics are available for participants who choose to learn more.
Participants reflect on what they learned about the team, can act on suggestions to get more involved, reach out to team members, and leave feedback.
Teams use tools, platforms, and feedback strategically in order to collect data on how participants are engaging with the content.
