Conceptual Design for a Modern Learning Journey

The Client Need


" We needed a modern solution for our global workforce training program that provided rapid skilling with bite-sized learnings, allowing for participant-led learning and discovery, and providing increased and on-going support for participants."

- Global Restaurant Chain

 

The Design


To tease out details and specifics of their needs, Socratic Arts reviewed and analyzed focus group data and conducted site visits to garner first-hand data and information. Through client collaboration and iteration, Socratic Arts developed an initial conceptual design that was presented to global focus groups and revised per feedback.

Audience: Global workforce of new hires & rehires, ages 16 – 60+
Issues Solved For: Time and scheduling; committed coaches; language barriers; practical resources; an unrepresentative eLearning platform

 

The Details


Socratic Arts proposed a new design to influence behavior change, create authentic a-ha moments, and build competence, confidence, and pride in the brand, which could improve trainee retention. This design is a new, learner-led experience supported by a trainer. Key differences include:

  • Training modules are bite-sized.

  • Trainees choose learning modality. (E.g., videos, games, simulations, infographics, and other emerging technology).

  • Trainees learn and practice in digital environments where it’s safe to fail, leading to increased confidence when they try in real life.

  • A virtual guide offers continuity and encouragement.

  • Basic modules use a "less is more" mindset so trainees find success quickly.

  • Advanced modules encourage a continuous learning mindset and build a desire for career growth at client company.

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